“Wow. I really like your selection. Where do you get your books?” the Customer asked. Little did he realize that I have a good understanding of customer-speak. Beneath his seemingly simple question lies his true thought: “I have a bunch of books I don’t need, and probably never read, and[Read More...]
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The post “Where do you get your books, and why we don’t have a bookstore cat.” appeared first on The Bookshop Blog.
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